Lifetime Diamond Commitment
Haley Jane Jewelers Lifetime RedBox & CanadaMark Diamond Commitment
Our commitment is second to none. Haley Jane Jewelers wants to ensure that you’ll enjoy the full beauty and brilliance of your diamond for a lifetime and strive to provide each and every Guest with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. Haley Jane Jewelers offers our Lifetime Diamond Commitment.
However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Lifetime Diamond Commitment, as well as our Return & Exchange Policy.
With your diamond purchase of $200 or more, Haley Jane Jewelers presents its Lifetime Diamond Commitment.
Diamond Replacement Coverage
Your Red Box & CanadaMark diamond comes with 1-year complimentary replacement insurance to protect against loss, theft, or damage.
Diamond Breakage Coverage
If your diamond is chipped or broken, Haley Jane Jewelers will replace the diamond at no charge to you.
Lifetime Guaranteed Trade‐In Value on Bridal Sets and Diamond Solitaires
Haley Jane Jewelers stores will gladly accept your Haley Jane Jewelers diamond bridal set, solitaire ring, solitaire earrings or solitaire pendant with a valid Haley Jane Jewelers sales receipt toward your next diamond jewelry purchase, provided the net purchase price of the new item is at least twice the price you paid for your original diamond purchase. We guarantee the item you trade in will be valued for trade‐in by Haley Jane Jewelers at 100% of its original net purchase price.
Items Covered and Warranty Conditions
Haley Jane Jewelers Lifetime Diamond Commitment limited warranty applies to all diamond rings, diamond earrings, diamond bracelets and diamond necklaces. This Lifetime Diamond Commitment does not cover clearance diamond jewelry, nor does it cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear, and only diamonds in their original settings that have been inspected and repaired by Haley Jane Jewelers are covered by this limited warranty. Proof of purchase is required on items being returned or exchanged and on trade‐ins. Net purchase price refers to final price actually paid, excluding tax. This limited warranty does not cover color gemstone jewelry or watches. Repair charges necessary to properly secure a diamond in its mounting can be covered under Haley Jane Jewelers’ optional Lifetime Jewelry Protection Plan.
Repair charges necessary to properly secure a diamond in its mounting can be covered under Haley Jane Jewelers’ optional extended service program. Email us or talk to a Jewelry Consultant from your local Haley Jane Jewelers store for details.
Sparkle & Shine® Lifetime Cleaning and Inspection
Every purchase from Haley Jane Jewelers comes with FREE Lifetime Sparkle & Shine® cleaning. Regular cleaning and inspection is one of the best things you can do for your jewelry. Not only does it keep your jewelry looking great, it gives your jeweler a chance to look for problems like bent clasps and loose prongs before the jewelry breaks. All of our stores have the ability to clean your jewelry with our Sparkle & Shine® cleaning process, and some may have jewelers on staff ready to give it a closer examination.
You may have your Haley Jane Jewelers diamond cleaned and inspected as many times as you want, free of charge, for as long as you own it. To maintain your Lifetime Diamond Commitment limited warranty, you need only bring your diamond to Haley Jane Jewelers every six months for cleaning and inspection.